Security update: Heartbleed and how it affects your website

Have you heard about the Heartbleed security compromise recently?  Find out what steps we have taken and if you need to take any action to protect your website.

Does the Heartbleed security compromise affect my website?

A couple of weeks ago, yet another security vulnerability hit the press termed ‘Heartbleed’.  Heartbleed occurs within the server software ‘OpenSSL’ which runs on two thirds of the worlds’ web servers, SSL encrypted email servers, and virtual private networks which use SSL.  That is a very large portion of the software facing the Internet today!

What is it and what does it mean for my website?

The Heartbleed exploit creates the ‘potential’ for SSL encrypted website transmissions to be targeted and intercepted by skilled hackers due to a newly identified bug in the OpenSSL software library.  So far it is unknown if this exploit has been actually abused (source:

As soon as we became aware of the vulnerability, we investigated the risk to our customers’ websites.  None of our customers’ websites or website processes have been affected by the issue, but we have carried out an update to one of the systems we use to connect with our servers.  No further action is required.

What do I need to do?

For web2market customers, no action is required.  For customers of other hosting providers, you can check that your web host has addressed the vulnerability by going to and entering your website address.

If you have any questions, please contact me, 01480 878 510, [email protected]

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Nigel White
My career has given me insights into large and small businesses across many sectors. Academically, I have a MA (Strategic Marketing) and use this understanding to provide consultancy and advice to all clients I work with. Very high on my agenda: needs analysis, service, and quality.